Sunburst Sportswear General Info

630.924.8888

General Info

Turnaround Time

Our usual turnaround time is two full weeks. However we can rush special orders at your request. If your picking your order up at one of out retail locations Chicago T-shirt Authority in Aurora or Printed Premiums in Crestwood. Your order will be available no later than two weeks from the following Friday.

Art Approvals

Within a few days of placing an order you will recive an art approval for you to check over and return to us. If artwork is faxed please sign and fax back. If emailed, just reply with your approval. Once we receive your art approval we will begin production and changes to the art may not be possible. If you fail to return the art approval your order may not be completed in the time promised.

Pricing

Pricing is dependent on the number or colors printed, number of locations printed, type of garment and type of decoration. It's always best to talk with our customer service representatives and artists to figure out the best way to apply your logo to the best garment for your purpose. Be sure to include all of the information you can when requesting a quote.

Artwork

We can recreate, separate or clean up any graphic file and get it ready for printing. We accept JPG, GIF, PNG, TIF, BMP, PIC, PDF, EPS, and many more. Most Supplied artwork can be fixed and/or separated for the flat $35 art charge.
You can save this charge by sending artwork in a Photo Ready Format.

Our talented artists can create anything you could imagine, or do the imagining for you. We will first send you 2-3 sketches for you to choose from. After a layout/Design has been decided, we put together a color proof for you to approve. This can take up to a week for complicated illustrations. If you're in a hurry make sure you respond to all communication with our art department to keep the process moving.

Artwork Under 5 Mb can be e-mailed to info@sunburstsportswear.com
we can accept larger files on disk.

Formats "Photo Ready"

Photo ready means no artwork needed since there is no longer a camera involved.

· Vector artwork created by an outside artist must not include any placed images or active fonts. We accept 100% vector AI, PDF and EPS files as photo ready Artwork. All Multi-Color artwork must be supplied in this format to be considered photo ready

· 1-color artwork can be supplied in a non vector format at 300 DPI "actual size" We prefer TIF or BMP
or printed in black on white paper at the quality you would expect of the final print.

Office Files

If your artwork is in Word, PowerPoint, Publisher, Print Shop or any Office type program you will need to print it and send a hard copy along with the file. Office files will always incur art charges

Process Color

If sending artwork for process color please send highest quality file available On Disk with layers if possible. We prefer PSD or TIF at 300+ DPI Process color printing will always require separation charges.